Right after finding out that her makeup artist Priscilla Ono had misplaced her makeup bags even though traveling, Rihanna quickly stepped in to aid conserve the day.
“PLEASE HELP!” Ono, who is also Fenty Beauty’s international makeup artist, wrote on Instagram Wednesday, such as a screenshot of her phone with KLM Royal Dutch Airlines.
“@klm airlines has lost both my kit luggages with my entire work life in them!” she wrote, incorporating that even though she had “filed a report” and had been on hold for 40 minutes with the airline that day, she had nevertheless to “get in touch with anyone” about the difficulty.
“This is so frustrating not to mention so sad I have tools in there I’ve collected for the past 14 years that are irreplaceable!” she extra, ahead of imploring her pals and followers to aid get the airline’s consideration. “Please if you know anyone at @klm Please tag them I need help trying to located these 2 luggages that are my life!! Also please help me by going to there last post and tagging me xx.”
Fortunately for Ono, Rihanna noticed her distress phone and allow her makeup artist know she was going to do almost everything in her energy to manage the circumstance.
“Got you sis,” she commented.
The 30-12 months-previous singer then reached out to KLM right, commenting on a recent photo on their Instagram page.
“Sorry @KLM but my makeup artist @priscillaono traveled with your airline and has yet to receive or hear anything about her missing luggage from your company!” she wrote. “We have a big production starting tomorrow and maybe some help from you would be nice as her work kit went missing on her flight with you. Thank you!”
“DM @priscillaono with any information as soon as possible thanks!” she extra.
Of program, that message did catch the airline’s consideration, and they rapidly replied to the superstar, letting her know that they had located Ono’s bags and had presently sent them more than to her.
The airline business also apologized to Ono for not seeing her Instagram submit earlier, creating that “Instagram is not one of our service channels.”
Right after getting her bags, Ono up to date her authentic Instagram submit to share the great news — and thanked Rihanna and everyone else who sent messages to the airline for all her aid.
“Update: I received my kits ,” she wrote.
Continuing, she extra: “Still really don’t know what precisely took place, all I know is as quickly you all had my back I received a message saying the bags have been on their way Im so grateful for pals like you! THANK YOU!!“
In a current interview with British Vogue, Ono uncovered that she’s been pals with Rihanna given that 2011, when they met on set of the singer’s music video shoot for ”S&M.”
“I was actually there doing makeup for the backing dancers. She saw me on set and asked if I wanted to be in her music video and I was like: yeah, of course! We have been friends ever since,” she explained.
Even though the pair go way back, their doing work partnership is a minor newer. Right after finding out that Rihanna was doing work on her personal makeup line, Ono “hit her up and was like: if you ever need any help, let me know.”
“And she said actually we are looking for a global makeup artist,” she informed British Vogue. “I tried out and I got the job. It was a year ago and it’s been great!”